Utility Billing - Automated Bank Draft Information

Paying your utility bill is easier than ever with Automatic Bank Drafting! Here’s how it works:

  • Just fill out the authorization form, and return it to the City of Farmers Branch Utility Billing Division / Customer Service along with a voided check.

  • We will set up Automatic Bank Drafting with your financial institution.

  • You will continue to receive a monthly water bill which will indicate a "due date." Your bank account will be drafted on your due date. (Monthly statement will indicate payment amount drafted)

  • Please be sure to maintain sufficient funds in your account to cover the automatic withdrawal each month. If your automatic draft is returned, you will be assessed a fee by your financial institution and the City of Farmers Branch Utility Billing Division / Customer Service in the same amount that would apply for a dishonored check.

If you decide to cancel your Automatic Bank Draft, please contact the City of Farmers Branch Utility Billing Division / Customer Service in writing. Please check your bank statement to make sure that the Automatic Bank Draft has been stopped as per your request. Any errors to your account should be handled through your financial institution.

Note: Please pay any current bill and allow 30 to 45 days for automatic drafting to begin.

If you are ready to sign on the dotted line, just click here, fill out the form, print, sign, and return it to the address below along with a voided check.

 

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City of Farmers Branch
Utility Billing Division / Customer Service

13000 William Dodson Parkway
, P O Box 819010
Farmers Branch, TX 75381-9010

For information regarding other means of paying your utility bill and/or additional departmental information, please refer to our  Frequently Asked Questions page.

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